Comments on: iPod Woes http://shepherdweb.com/2006/05/15/ipod-woes/ Shane Shepherd: web design and development; music Tue, 06 Jan 2009 06:34:32 +0000 http://wordpress.org/?v=2.6.5 By: Michael http://shepherdweb.com/2006/05/15/ipod-woes/#comment-1792 Michael Thu, 07 Dec 2006 01:20:44 +0000 http://www.shepherdweb.com/2006/05/15/ipod-woes/#comment-1792 I had on a similar problem but my ipod was covered under the basic warranty. Since the ipod was to be replaced because of a brain dead hard drive, I asked to be upgraded to an 80 gig unit and pay the difference. I was denied this opportunity being cited "company policy" forbids this. That pissed me off more than the ipod taking a dump. I had on a similar problem but my ipod was covered under the basic warranty. Since the ipod was to be replaced because of a brain dead hard drive, I asked to be upgraded to an 80 gig unit and pay the difference. I was denied this opportunity being cited “company policy” forbids this. That pissed me off more than the ipod taking a dump.

]]> By: Shane http://shepherdweb.com/2006/05/15/ipod-woes/#comment-874 Shane Sun, 03 Sep 2006 18:59:19 +0000 http://www.shepherdweb.com/2006/05/15/ipod-woes/#comment-874 Yeah. I had to go through a whole process to prove that it was without a doubt a hardware problem and not a software problem. Also, my iPod was in perfect physical condition. (not a single scratch on it) Good luck! Yeah. I had to go through a whole process to prove that it was without a doubt a hardware problem and not a software problem. Also, my iPod was in perfect physical condition. (not a single scratch on it) Good luck!

]]> By: Matt http://shepherdweb.com/2006/05/15/ipod-woes/#comment-873 Matt Sun, 03 Sep 2006 18:34:34 +0000 http://www.shepherdweb.com/2006/05/15/ipod-woes/#comment-873 hmmm. so they gave you a new iPod without being covered under tany plan. that is good news to me because i really do not want to buy a new iPod for something that i had no control over. thank you for your help- it is much appreciated. hmmm. so they gave you a new iPod without being covered under tany plan. that is good news to me because i really do not want to buy a new iPod for something that i had no control over.

thank you for your help- it is much appreciated.

]]> By: Shane http://shepherdweb.com/2006/05/15/ipod-woes/#comment-856 Shane Wed, 30 Aug 2006 14:14:38 +0000 http://www.shepherdweb.com/2006/05/15/ipod-woes/#comment-856 @Matt - Unfortunately my iPod was not under warranty...and I did not have the Apple Care plan. This would have made my life a lot easier...I will be purchasing the Apple Care plan on every Apple product I purchase from now on. It's a small cost to avoid a huge amount of hassle. I simply contacted Apple using one of the numbers published in their <a href="http://www.apple.com/support/" rel="nofollow">support area</a>. @Matt - Unfortunately my iPod was not under warranty…and I did not have the Apple Care plan. This would have made my life a lot easier…I will be purchasing the Apple Care plan on every Apple product I purchase from now on. It’s a small cost to avoid a huge amount of hassle.

I simply contacted Apple using one of the numbers published in their support area.

]]> By: Matt http://shepherdweb.com/2006/05/15/ipod-woes/#comment-852 Matt Wed, 30 Aug 2006 04:34:51 +0000 http://www.shepherdweb.com/2006/05/15/ipod-woes/#comment-852 hi. unfortunately i am having the same problem. 1 1/2 years of excellence and now all of the sudden difficulty with skipping not only purchased itunes music, but also music from cd's that previously had no problems. I am also experiencing slower loading times of songs. I would really appreciate if u could give me the phone number that you attained to call apple. Also, were you still under warranty?? Please Help As Soon As Possible!!! Thanks. hi. unfortunately i am having the same problem. 1 1/2 years of excellence and now all of the sudden difficulty with skipping not only purchased itunes music, but also music from cd’s that previously had no problems. I am also experiencing slower loading times of songs.

I would really appreciate if u could give me the phone number that you attained to call apple. Also, were you still under warranty??

Please Help As Soon As Possible!!! Thanks.

]]> By: Shane http://shepherdweb.com/2006/05/15/ipod-woes/#comment-165 Shane Wed, 17 May 2006 19:54:31 +0000 http://www.shepherdweb.com/2006/05/15/ipod-woes/#comment-165 @Michael - I did indeed try the deauthorization/reauthorization - resync trick...it didn't fix my problem. Thanks for the suggestion though. I have had no difficulties with the replacement iPod so far! *cross fingers* @Michael - I did indeed try the deauthorization/reauthorization - resync trick…it didn’t fix my problem. Thanks for the suggestion though. I have had no difficulties with the replacement iPod so far! *cross fingers*

]]> By: Michael http://shepherdweb.com/2006/05/15/ipod-woes/#comment-161 Michael Tue, 16 May 2006 14:03:53 +0000 http://www.shepherdweb.com/2006/05/15/ipod-woes/#comment-161 I worked support for the iTunes music store for 3 months ( I LOVE Apple's products, but working for them is a total fucking joke, they're TERRIBLE ). Anyway, at any point did you deauthorize and reauthorize your computer and then re-sync your iPod? ( this often fixed the problem you were having ) Hope all's well. -Michael I worked support for the iTunes music store for 3 months ( I LOVE Apple’s products, but working for them is a total fucking joke, they’re TERRIBLE ). Anyway, at any point did you deauthorize and reauthorize your computer and then re-sync your iPod? ( this often fixed the problem you were having ) Hope all’s well.

-Michael

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